Frequently Asked Questions
Quick answers about courses, billing, and learning at PureGrove KnitLab.
How long do I keep access to a course?
You receive lifetime access to purchased courses, including future updates to videos and PDFs.
What materials do I need to start?
Beginner tracks require worsted-weight yarn, US 7–8 needles, a tapestry needle, and scissors. Advanced courses list specialty notions inside each catalog item.
Are there prerequisites for advanced classes?
Yes. Each advanced course lists required foundations such as chart reading or tension control. We recommend completing the Foundations path first.
Do you offer refunds?
We offer a 14-day refund if less than 20% of the course has been viewed and no downloadable patterns were accessed. See our Terms for details.
Is there community or instructor feedback?
Yes. Select courses include coach-backed Q&A and peer critique threads where you can submit progress notes and receive guidance.
Can I learn on mobile?
Absolutely. Lessons are optimized for phones and tablets with readable charts and downloadable checklists.
Do you provide certificates?
After completing a track, you can download a completion certificate summarizing covered techniques. While not a formal credential, it helps document your progress.
Can I gift a course?
Yes. Purchase a gift code in your Cart and share it with the recipient to redeem any course of equal or lower value.